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Showing posts from February, 2011

iTunes Error 13019 - PLEASE READ CAREFULLY!

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I had a bit of an issue with my iPhone 4 today where it decided to error out after it looked like it was all done syncing. The error number in iTunes was 13019. I Googled the issue and found this article in apple's knowledge base.  http://support.apple.com/kb/TS2830 Well after a few hours of troubleshooting and following the article's suggestion I called Apple. The technicians were very nice and helpful as usual and proceeded to tell me to uninstall and reinstall iTunes following these directions:  http://support.apple.com/kb/HT1923  and asked me to call back if it does not solve the issue and they would send me a new phone. After no success with the iTunes uninstall and reinstall I decided to look online again. I ended up finding another post identical to the first one on this site:  http://www.errorbank.com/apple/itunes/how-can-i-fix-the-itunes-error-13019-when-i-sync/ I noticed that I had skipped a crucial step, both articles stated that I should "...